The SPBC Launch Package is a done-for-you AI front office for your store. We set it up on your phone number, website and services, then train you and your team for 3 months. It's built and run first at our own PackageHub store, Mail Stop in San Jose.
One-time $2,499 · Setup + 3 months of training and support · Reseller rights included
Independent stores lose business in the same few places. The SPBC Launch Package is built around them.
The phone rings while you're packing a box or helping a walk-in. That caller often books with whoever answers first.
Happy customers rarely leave a Google review unless someone asks at the right moment.
Free return and carrier drop-off customers walk in once, then never come back for paid services.
The same system we use at the Mail Stop counter, configured with your store name, hours, prices and services.
Answers calls during busy hours and after closing, gives your hours and services, and books appointments.
When a call goes unanswered, the caller gets a text right away so the conversation keeps going.
Web forms and calendars for notary, Live Scan, shipping, printing and mailbox inquiries.
Automatic review requests after each visit, with a link straight to your Google Business Profile.
Captures drop-off customers at the counter and follows up with offers that bring them back for paid services.
Mailbox rental sign-up, USPS Form 1583 onboarding steps and virtual mail notifications for your customers.
You keep running your store. We do the setup and teach your team to use it.
20 minutes to learn your services, hours, phone setup and goals. No obligation.
We configure your account, AI receptionist, forms, calendars and automations, and register your business texting number with the carriers.
Weekly check-ins, adjustments and team training until the system runs as part of your normal day.
Mail Stop has served South San Jose for 11+ years and is a PackageHub Business Center, just like yours.
Why we built it: we were missing calls, getting few reviews, and seeing free-return customers walk out without coming back.
Today our counter runs on this system. You can see it working: call our store at 669-326-5883 after hours, or visit us at 6017 Snell Ave, San Jose.
Ongoing platform subscription and phone/text usage are quoted on the call, so you see the full cost before you decide.
Book a discovery callAfter onboarding, you can offer the same AI front-office services to small businesses in your area, with our team behind you. Revenue share terms are agreed with each store owner.
No. We work with your existing store number by forwarding or porting it, whichever fits your setup.
No. The SPBC Launch Package handles calls, texts, booking, reviews and follow-up. Your counter software stays as it is.
Most stores are live in a few weeks. The main timing factor is the carrier registration required for business texting.
Your service list and prices, store hours, logo, Google Business Profile access, and about one hour a week of your time during the 3 training months.
No. It's a service package: we build it for your store, train your team and support you for 3 months.
Call or email us and we'll set a time that works around your store hours. We'll walk you through the system live at the Mail Stop counter.